Effective Date: 11/21/2025
Company: AG Marketing LLC, DBA FvrBox™
Website:https://fvrbox.com
1. Overview
This Privacy Policy explains how FvrBox™ (“we,” “our,” “us”) collects, uses, stores, and protects your information when you use our digital legacy platform (“Service”).
By accessing or using FvrBox™, you agree to this Privacy Policy.
If you do not agree, please discontinue use of the Service.
We collect the following categories of information:
Name
Email address
Phone number
Account login credentials
Content you upload (“Memories”), including:
Photos
Videos
Audio messages
Letters, notes, and written content
Metadata associated with uploads
Recipient details (names & email addresses)
Any content stored within each FvrBox you create
If you subscribe to a paid plan, our third-party payment processors (e.g., Stripe) collect and process payment data.
FvrBox™ does not store or access full credit card numbers.
We may collect certain technical data, including:
IP address
Device type
Browser type
Operating system
Pages viewed and actions taken
Time and duration of platform use
Diagnostic, error, and crash reports
Cookies and tracking technologies
This information helps us improve performance, functionality, and security.
We use the information we collect to:
Provide, maintain, and operate the FvrBox™ platform
Store, process, and protect your Memories
Deliver FvrBox content to your designated recipients
Send transaction-related communications (account verification, updates, notifications)
Enhance platform performance and user experience
Detect, prevent, and address security or technical issues
Enforce compliance with our Terms of Service
Communicate important service updates
We do not sell or license your personal information to third parties.
Your Memories are:
Stored securely using Amazon Web Services (AWS)
Encrypted during transfer using HTTPS/SSL
Encrypted at rest using industry-standard practices
Accessible only by you, your assigned recipients (at the reveal date), and authorized system processes
Additional safeguards include:
Role-based access controls
Regular internal security reviews
Authentication and password protections
No digital platform can guarantee 100% security, but we take every reasonable step to protect your data.
You may choose to reveal a FvrBox:
On a specific date and time
Or after your passing (“Post-Passing Reveal”)
For Post-Passing Reveal, FvrBox™ may rely on:
Instructions you provide
Third-party notifications
Activity/inactivity indicators
Reasonable verification steps
FvrBox™ is not responsible for delays, errors, or disagreements involving verification.
We only share information when necessary to operate the Service:
Recipients receive access only to the specific FvrBox you assign to them, and only at the reveal time you set.
These may include:
AWS (cloud storage)
Email delivery services
Payment processors (e.g., Stripe)
Authentication, analytics, or security tools
These partners may process limited information solely to fulfill their service functions.
We may disclose information if required to:
Comply with legal obligations
Respond to subpoenas or court orders
Protect safety, rights, or property
Prevent fraud or security threats
We will never voluntarily share your Memories without legal requirement.
We retain your information and content for as long as your account is active.
After your passing:
Your account may remain active as a courtesy to ensure your recipients can access your shared Memories.
This continuation service may evolve over time.
If you delete your account:
Your uploaded content may be permanently deleted from our systems.
Certain logs or metadata may remain as permitted or required by law.
Depending on your jurisdiction, you may have the right to:
Access your data
Correct inaccurate information
Request deletion of your account
Download your content
Restrict or object to certain data uses
Request transparency regarding data processing
To submit a request, email:
We may use cookies and similar tools to:
Maintain your session
Enhance website functionality
Analyze usage patterns
Improve the Service
You can disable cookies in your browser, but some features may not work properly.
FvrBox™ is not intended for children under 13.
We do not knowingly collect personal information from children under 13 without verified parental consent.
If you believe such information has been collected, contact us immediately.
If you use FvrBox™ from outside the United States:
Your data may be processed on servers located in the U.S.
By using the platform, you consent to this transfer
FvrBox™ may include links to external websites.
We are not responsible for the privacy practices of those sites.
We may revise this Policy periodically.
When updated, the “Last Updated” date will reflect the new version.
Continued use of the Service after changes indicates acceptance.
If you have questions regarding this Privacy Policy, contact:
FvrBox™ Support
Email: [email protected]
Website: https://www.FvrBox.com